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TERMS OF USE

Last Updated: June 11, 2026

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Welcome to Destinex Travel & Tours. We operate the website destinextours.com (the "Site").

Please read these Terms of Use ("Terms") carefully before using our Site or booking our services.

 

By accessing, browsing, or making a reservation through this Site, you agree to comply with and be legally bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must immediately stop using this Site.

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1. General Conditions and Website Use
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  • Eligibility: By using this Site, you confirm that you are at least 18 years old and possess the legal capacity to enter into binding agreements.

  • Permitted Use: This Site is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations, or conducting business with us.

  • Prohibited Activities: You agree not to use this Site for any speculative, false, or fraudulent booking. Speculative reservations in anticipation of demand are strictly prohibited. You may not use automated bots, scrapers, or spiders to access or harvest content from this website.

 

 

2. Intellectual Property Rights
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  • Ownership: All materials, including text, graphics, logos, images, software, and design layouts displayed on this Site, are the intellectual property of Destinex Travel & Tours or its third-party content providers.

  • Restrictions: You are granted a limited, non-exclusive license to view and print pages from this website solely for personal, non-commercial use regarding travel planning. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, or license any information found on this Site without our prior written consent.

 

 

3. Bookings, Payments, and Service Availability
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  • Rates and Availability: All rates published on our Site (e.g., local/international tours, hotel stays, cruises) are subject to change without notice based on seasonal availability, fuel surcharges, or vendor price modifications. A booking is only officially guaranteed once full payment or a mandatory reservation deposit is processed and confirmed via email by Destinex Travel & Tours.

  • Accuracy of Information: You are responsible for ensuring that all information provided during the booking process (such as passport names, dates of birth, and contact information) is accurate. Destinex Travel & Tours is not responsible for booking errors or denied boarding resulting from incorrect customer data input.

  • Payment Gateways: Financial transactions are handled securely via our designated third-party payment channels. You agree to pay all charges, including applicable local taxes, handling fees, or credit card processing surcharges associated with your purchase.

 

 

4. Visas, Passports, and Travel Documentation
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  • User Responsibility: Travelers are solely responsible for ensuring they possess valid passports (with a minimum of 6 months validity from the return date), necessary entry visas, health certificates, and travel insurance required by the immigration laws of their destination country.

  • Visa Assistance Service: While Destinex Travel & Tours provides professional visa assistance and application processing, the final decision to grant or deny a visa rests entirely with the respective embassy or consulate. We cannot guarantee visa approval, and processing fees are universally non-refundable regardless of the outcome.

 

 

5. Cancellations, Modifications, and Refunds
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  • Supplier Policies: Bookings made through our Site are subject to the specific cancellation, modification, and refund policies enforced by our third-party suppliers (airlines, hotels, cruise operators).

  • Our Policy: Please refer directly to our official Refund Policy page for full breakdowns regarding cancellation windows, service fees, and non-refundable deposits.

 

 

6. Disclaimer of Warranties and Limitation of Liability

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  • As-Is Basis: The information, software, products, and services published on this Site may include inaccuracies or typographical errors. Destinex Travel & Tours does not guarantee the absolute accuracy of information regarding hotels, flights, or tour itineraries displayed on the Site.

  • Third-Party Liabilities: Destinex Travel & Tours acts strictly as an agent for independent travel suppliers (airlines, hotels, transport companies, and cruise lines). We do not own or control these operations. Consequently, we cannot be held liable for personal injury, property damage, flight delays, missed connections, mechanical breakdowns, acts of God (force majeure), or defaults committed by any supplier.

  • Maximum Liability: To the maximum extent permitted by Philippine law, Destinex Travel & Tours shall not be liable for any direct, indirect, punitive, or consequential damages arising from your access to or use of this website.

 

 

7. Indemnification

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You agree to defend, indemnify, and hold harmless Destinex Travel & Tours, its directors, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs of any kind (including legal fees) brought by third parties as a result of your breach of these Terms or your violation of any law or the rights of a third party.

 

 

8. Governing Law and Dispute Resolution
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These Terms shall be governed by and construed in accordance with the laws of the Republic of Philippines. Any legal action, suit, or proceeding arising out of or relating to these Terms or your use of this website shall be filed exclusively in the proper courts of Makati City, Philippines.

 

 

9. Modifications to the Terms
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We reserve the right to revise, update, or alter these Terms at any time without prior notification. Your continued use of the Site following the posting of modifications indicates your full acceptance of the updated Terms.

 

 

10. Contact Information
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For any inquiries, clarifications, or complaints regarding these Terms, please reach out to our office:

  • Company Name: Destinex Travel & Tours

  • Office Address: 0205 ANSA II Bldg, 1078 Don Chino Roces Ave., Makati, Philippines, 1204

  • Contact Number: +63 961 812 4122

  • Email Address: info@destinextours.com

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